
Re-engineering
content
for new markets
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The situation
This best-selling college textbook program had all the right stuff
for today’s high school students. The printed book was carefully
integrated with online materials that were both fun and instructionally
sound. But, the product moved at a slightly faster pace than most
high school products. How could this product be re-engineered and
repositioned to succeed in the highly competitive high school market?
The
process
First, O’Donnell & Associates worked with the client to
analyze the segments of the high school market, and target this
product to a viable set of potential customers. We needed to focus
on schools that had the technology for a print/Web integrated product
and the desire for a new approach.
We tested the concept with in-depth interviews at private, parochial
and more affluent public schools. The reaction was mixed, but those
who liked the concept were very receptive and gave us a lot of feedback
about how to make the product more compelling than their current
programs. So, we developed a comprehensive Web survey to guide our
client in reshaping and revising the product. Next, we planned a
class test that would enable us to gather student feedback.
The results
The market development provided a blueprint for developing and refining
the product. It also provided valuable feedback and ideas for positioning
the product in this new market. The book isn’t published,
but the client team is working closely with our participants to
refine, test and launch the repackaged product.
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