
Supplement
overkill
Less can be more. |
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The situation
The publishers of a best selling anatomy and physiology textbook
knew that its 49 accompanying supplements could lead to its downfall.
Something had to be done. How could they refine this package of
materials in order to optimize learning and increase sales?

The process
O’Donnell & Associates attacked the ancillary overload
head-on. We conducted a market development program that included
300 instructors, two developmental workshops, a competitive analysis
and a mail survey. Armed with this information, O’Donnell
& Associates generated a plan for producing an integrated instructional
package - a comprehensive set of teaching and learning tools that
was easy for the sales team to understand and present.
The results
With only two of the original 49 supplements retained, the resulting
instructional system focused on student success by helping learners
visualize complex anatomical systems, work through physiological
processes, and digest vast amounts of information. O’Donnell
& Associates also created marketing tools to help the sales
force demonstrate the clear benefits of the new, integrated learning
system. Plus, the publisher maintained its market edge with the
next edition by hiring O’Donnell & Associates to work
with students in shaping and marketing the system.
First year's sales increased by 80,000 units, creating over $4,000,000
of increased revenue. O’Donnell & Associates helped the
publisher learn more about their customer, in order to create a
more targeted, viable product. And, spend less money! We provided
the knowledge, processes and plan, and solidified relationships
with the customer.
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