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Thank you for taking the time to complete our customer feedback survey. O'Donnell & Associates is constantly checking to see if we are meeting and anticipating the needs of our clients. To do that effectively, we need to know what you think.

The survey is designed to help O'Donnell & Associates analyze its products and services and pinpoint possible areas for improvement.

How would you rate your overall experience with O'Donnell & Associates?
Very satisfied  
Satisfied  
Neutral  
Dissatisfied  
Very dissatisfied  

We would like feedback on the qualities that you feel are most important in a consulting service like O'Donnell & Associates. Please rate the following qualities as very important, somewhat important, neutral, of little importance, or not at all important.


 Very important Somewhat important Neutral Of little importance Not at all important
Confidentiality
Flexibility
Knowledge of industry
Price
Professionalism
Reliability
Quality for the price paid
Other (specify below):

Other:


What are O'Donnell & Associates three key strengths?


In which of these areas, if any, does O'Donnell & Associates need improvement? Please provide specific comments.


For which of the following purposes have you hired O'Donnell & Associates. Please check all that apply.
Market development
Market research
Content and product development
Marketing
Project management
Consulting

Please rate O'Donnell & Associates' performance in each of the following:

 Very satisfied Somewhat satisfied Neutral Dissatisfied Very dissatisfied
Assessing your needs
Communicating with team members
Delivering according to specifications
Adhering to the budget
On-time delivery
Reporting and analysis
Providing innovative and creativity
Solving problems

What is the most important benefit or service that O'Donnell & Associates can provide to you or your company?


Do you have any other comments or suggestions?


Name (optional):


Company (optional):


Email (optional):


Thank you for your feedback. Your input is very important to the growth of O'Donnell & Associates.




 
 
 
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clients survey